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Business Telephony
Professional PBX is Within Your Reach
Powerful PBX business solutions are no longer just for companies with large telephony budgets. ACTIONREACTION
offers open-source, Asterisk-based PBX business telephony solutions designed to deliver sustainable business value, grow with your business, and
work with a broad range of software and hardware tools.
ACTIONREACTION's business telephony solutions deliver professional communications
capabilities to businesses of all sizes and types. Whether you run an office with one telephone line or 100, ACTIONREACTION offers
a configuration that is just right for you.
FULL FEATURED, PROFESSIONAL PBX BUSINESS TELEPHONY
ACTIONREACTION builds and integrates PBX telephony systems that offer a full range of
powerful features and unprecedented flexibility. Like all professional PBX systems, Asterisk PBX
solutions include:
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Auto-Attendant
Promote a professional, high-quality image and remove the initial
point of inbound traffic congestion. Reduce or eliminate the need for a dedicated telephone receptionist.
Answer every inbound call quickly and consistently.
Telephone Directory
Inbound callers can search for phone extensions and be connected to specific
individuals by using an integrated name-based telephone directory.
Internal Extensions
Provide employees with internal extensions that allow callers to reach them
directly. The number of extensions is not limited by the number of incoming lines available.
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Music On Hold
Integrated music on hold system keeps callers interested while waiting to speak
with your employees. Choose your own music or include marketing messages for added value.
Voicemail
Voice messaging offers callers an efficient means for leaving detailed messages for employees who are away from
their desks or on other calls. Messages are discreet, and never lost or forgotten.
Professional Handsets & Accessories
Use the latest and most powerful telephone handsets/bases and accessories. Unlike proprietary systems,
our systems are compatible with devices from dozens of manufacturers.
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In addition to standard features found in other professional telephony systems, Asterisk PBX systems provide
out-of-the-box capabilities that are not available from the big providers, except when offered as expensive add-ins:
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Call Groups/Queues
Establish call groups for departments or customer support lines and have calls automatically routed to
the members of these groups when they become available.
Operator Panel
Web based panel visually indicates real-time system usage and employee availability.
Inbound Fax Routing
Automatically detects inbound faxes and routes them to a designated fax machine or email inbox.
Conference Server
Internally host secure conference calls.
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Desktop Messaging
Have voicemail messages routed to your employees' email inboxes, providing centralized access to all
business communications.
Mobile Telephony
Using a laptop and free/inexpensive software, connect to your office PBX from anywhere via the
Internet, and send or receive calls from your own office extension. Perfect for mobile staff,
telecommuters, and remote offices.
VOIP Connectivity
All internal calls are voice over IP (VOIP) based. Connects seamlessly to many VOIP providers
directly over the Internet without additional interface hardware.
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OPEN STANDARDS
Our phone systems are based upon open standards which are implemented worldwide and supported by a community of
thousands of component and software manufacturers and developers. These individuals constantly improve and expand upon the features
available within the PBX system, often exceeding the functionlity available within much higher-priced, proprietary systems. As a
result, functionality is highly modular, and can be modified without significant expense or time.
ACTIONREACTION's PBX solutions contain no proprietary components. Our systems are therefore extremely cost effective,
highly upgradeable, expandable, and integrate with the broadest range of accessories and components.
Contact us to discuss the value and benefits of installing a powerful PBX system in
your office.
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Learn More
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Contact us to discuss the value and benefits of implementing professional telephony at your business.
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Contact us online or call the office nearest you:
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CA: (916) 239-6871
NY: (646) 827-3438
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Go Custom!
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Our typical PBX system configurations provide the most commonly requested business
telephony features - but it's just the start.
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For a complete list of available system capabilities,
click here.
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